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Home / Privacy Policy
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Privacy Policy

Last updated: July 9, 2026

In short: We collect only what's needed to process your order and give you access to your notes — your name, email, and payment details (handled securely by our payment gateway, not stored by us). We never sell your data.

1. Introduction

This Privacy Policy explains how GrabbleNotes ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or purchase our NEET and Pharmacy notes. By using the Service, you agree to the practices described in this policy.

2. Information We Collect

CategoryExamples
Account informationName, email address, phone number
Order informationProducts purchased, order ID, transaction date
Payment informationProcessed directly by our payment gateway — we do not store card/UPI details
Usage dataPages visited, device/browser type, approximate location (via IP)
CommunicationsEmails or messages you send us for support

3. How We Use Your Information

  • To process orders and deliver your purchased notes
  • To respond to support requests and refund queries
  • To send order confirmations and, if you've opted in, study tips and offers by email
  • To improve our website, content, and product offerings
  • To detect and prevent fraud or misuse of the Service

4. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how visitors use our site (via analytics tools). You can disable cookies in your browser settings, though some features of the Service may not work correctly without them.

5. Payment Information

All payments are processed through a third-party payment gateway. GrabbleNotes does not store your full card number, CVV, or UPI PIN on its own servers — this information is handled directly by our payment processor in line with their own security standards.

6. Data Sharing & Third Parties

We do not sell or rent your personal information to third parties. We may share limited information with:

  • Payment gateway providers, to process your transaction
  • Email/SMS service providers, to send order updates and (opted-in) newsletters
  • Analytics providers, to understand site usage in aggregate
  • Law enforcement or regulators, where legally required

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your account and order information for as long as your account is active, or as needed to provide the Service, resolve disputes, and comply with legal obligations.

9. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing emails using the unsubscribe link in any email we send.

10. Children's Privacy

Our Service is intended for students preparing for NEET and Pharmacy exams, which may include users under 18. We recommend that users under 18 use the Service under the supervision of a parent or guardian. We do not knowingly collect personal information from children beyond what is necessary to fulfil an order placed by or on behalf of them.

11. Third-Party Links

Our website may contain links to third-party sites (such as payment gateways or social media). We are not responsible for the privacy practices of these external sites — we encourage you to review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

Questions about your data?

Email: hello@grabblenotes.com

We're happy to help with any privacy-related request.

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